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Got Questions? We’re Here to Help

Find clear, honest answers to the things people ask us most about IHK Salt. Whether you’re wondering about shipping, product use, or where our salt comes from, we’ve laid it out in simple words. No confusion—just helpful info.

Frequently Asked Question

Where does IHK Himalayan salt come from?

All our salt is mined directly from the Himalayan mountains in Pakistan.

Is IHK salt 100% natural?

Yes, it’s pure and untouched—no added chemicals or artificial ingredients.

Can I cook on a salt slab?

Yes, you can use it for grilling, baking, or even serving cold dishes.

How do I clean a salt cooking slab?

Wipe it with a damp cloth. Don’t use soap or soak it in water.

Do you ship internationally?

Yes, IHK Foods offer worldwide shipping. Delivery time depends on your location.

How long does delivery take?

Usually 5–10 business days, but it may vary based on your country.

Can animals eat the salt lick freely?

Yes, animals lick only what they need. It’s safe and healthy.

Are your salt lamps electric?

Yes, they come with a bulb and cord. Just plug it in and enjoy.

Do salt lamps really clean the air?

They release negative ions, which may help reduce dust and improve air freshness.

Will the salt bowl dissolve over time?

With dry use, no. But moisture can slowly wear it down.

Let’s Talk — We’re Just a Message Away

Can I return a product if it’s damaged?

Yes, contact us within 3 days of delivery with a photo of the damage.

Is there a warranty on your products?

We don’t offer a formal warranty, but we’ll always help if there’s an issue.

How should I store extra salt bricks?

Keep them in a dry place, away from moisture and direct sunlight.

Can I use salt soap every day?

Yes, it’s gentle enough for daily use on skin.

What are salt rocks used for?

They’re used for decoration, carving, grinding, or even making new products.

Do your products have any expiry date?

No, salt doesn’t expire. Just keep it dry and clean.

Can I customize an order?

Yes, let us know what you need and we’ll do our best.

Are your products safe for kids?

Yes, but salt lamps and small items should be kept out of reach.

Do you offer bulk discounts?

Yes, we do. Contact us for wholesale or large quantity pricing.

How do I contact you?

You can reach us through our contact page, email, or WhatsApp—whatever suits you best.